Frequently Asked Questions
Everything you need to know about your colorful sustainable wardrobe.
How do I know which size will fit me best?
We provide detailed size guides on every product page, including body measurements and garment dimensions. Since many of our items, like our dungarees, are designed for a relaxed fit, we recommend checking the specific 'Fit' notes for each style.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. You can easily register your return through our online portal. Please note that for sustainability reasons, we encourage mindful shopping to reduce transit emissions.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How should I care for my organic cotton items?
To keep your Yaks looking their best and to protect the planet, we recommend washing at 30°C on a gentle cycle, using eco-friendly detergent, and air drying. Avoid tumble drying to prevent shrinkage and preserve the vibration of the dyes.
Where are your clothes made?
Transparency is core to our mission. The majority of our products are made in our partner factory in North India, where we ensure fair wages and safe working conditions. You can read more about our ethical supply chain on our 'Who Makes Your Clothes' page.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Google Pay, and Apple Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay in supported regions.